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(Cleveland Hts., Ohio, USA)
Hi, I'm an RN with 24 years of experience in Adult Medicine. The majority of which was spent in cardiac care and the remainder in physical Rehabilitation. Is the "work at home" employee required to obtain a DEDICATED line for answering triage inquiries? Also, as well as offering Health Care is the cost of the phone line being used for triage compensated?
Hello and thank you for contacting me!
While each company is different in terms of their requirements, qualifications needed and wages offered, for the most part, I think you will find that one of the more common requirements will be a dedicated phone line for the job itself.
Most of the time, these companies require that the dedicated phone line is free of features such as call waiting and voicemail.
This is because they want to portray a professional image to their clients and so if a client happens to reach your voicemail, it might confuse customers as to whether they have reached a healthcare facility or a private residence.
Also, although many companies require that you have a dedicated phone line in place, most of them unfortunately do not reimburse you for that cost. However, you can deduct that expense on your yearly tax return.
What I have done is switched over to exclusively using my home phone line for work purposes only and have a separate cell phone that I use for all things personal!
You can check with each company individually to see a list of their requirements. I have listed companies that hire registered nurses such as yourself on the following page:
No doubt that with all of your fantastic experience, you will be in high demand with many of these companies!
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