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Pleio Good Start

Pleio Good Start- Thumbs up or thumbs down? Find out below:

I've been looking into Good Start Pleio for a while, more specifically for some friends of mine who were looking into working from home but did not necessarily want a sales based position.

I recommended they look into this company because, from the information listed on the company website ( which is a little vague, at best) it seemed like it would be pleasant work.

I kind of did a little bit of a double take, however, when I looked it up for more information.  Am I being too harsh?  Perhaps.  You be the judge.

Here's what I found out :

Here's what the company says:

Goodstarters - Pleio
"With no constraints on where or when to work, GoodStarters can work from their homes offices providing call center services to thousands of people, throughout the U.S.  Where others may not  have access to work, whether because of family needs, physical challenges, or being in a rural community, our company is eager to provide a meaningful work opportunity right from the comfort of your own home. Our GoodStarters offer a complimentary service on behalf of pharmacies to get people on a good routine with their medications by providing resources and reminders.


Any time a company can offer work at home options, it's a good thing.  It seems like a good, promising home-based work opportunity.  So far, so good, let's keep digging, however.

Here's what the company says:

As an Independent Contractor you will need a Tax Identification Number. Independent Contractors must provide an EIN.  Social Security numbers cannot be substituted for an EIN. At the end of the year, you will be provided a 1099 Form for your tax reporting purposes if the revenues for your business meet the IRS minimum (usually around $600.00).

My Take:

This can be difficult for some who have no idea how to obtain an EIN.  Most companies that hire independent contractors will allow reps to use their Social Security numbers if they choose to.  Is this an insurmountable challenge?  No.  Just a little difficult for some.

Here's what the company says:

 - Independent contractors providing services to our clients must be  at least 18 years of age or older and  can reside anywhere in the U.S. except for   Ohio,  North Dakota,  Washington or Wyoming.

My Take:

With so many location based companies limiting the availability of home based jobs, it is great to see a company that is actually hiring in most states within the U.S.

Here's what the company says about Pay:

The income that you make as a Good Starter is depends on your performance and the volume of service you provide. You do get paid on a per successful call basis. On average, agents make approximately $14-18 per hour.

My Take:

One of my concerns is that you get paid on a per successful call basis.  My concern is the meaning of that phrase and what that means for less successful agents or agents who are first starting out and need a little time to learn the ropes.  If you can accept that you might not be making much at first, then ignore my concerns.  Please also note that you will sign a contract stating that you agree to work at least 16 hours per week. 

That is not a matter for concern, as many companies do this as a way to ensure that they have adequate coverage for the work week.

Here's what the company says about what you can expect when you work as a Good Starter:

GoodStarters provide a complimentary follow-up service for people on important medications. Our service is a way to help patients build a good routine and create good habits for good health. All calls are outbound and are customer service oriented. The calls for each program differ, but all focus on medical adherence.

My Take:

From what I have understood from my research,  you will be assigned to either be a Registration Agent or a Call Center Agent.

A registration Agent will (cold) call patients and ask if it would be ok to have someone call them back to talk to them about the program.

 Call Center Agents will perform the call backs and talk over medication adherence and the services that Pleio can provide. All agents are expected to work 16 hours/week as a part of their contract.

FYI cold calling does take a thick skin but if you don't mind rejection, then ignore my concerns about this.

A few more pieces of information:

How long before you can start making calls? - Once all of the necessary documents have been filled out and you have passed a background and credit check, (applicants are responsible for the $45 background check fee)  you can begin the certification process.

The certification process may take a little while but the company states that motivated agents can finish the certification process and start taing calls within 24 hours, but the start date can be dependent upon the set start date of a new or expanding program.

Pleas note that the company does not compensate GoodStarters for certification and training.

However, when training is complete, GoodStarters are paid via direct deposit between the 15th and 21st of each month for the income generated in the previous month.


- You can make calls anytime during the hours of 8:00am EST to 11:59pm EST Monday through Saturday.

So, what do you think?  Thumbs up or Thumbs down?

Let me know in the comments below!

Click here to apply to the Pleio GoodStart program.

< < < Pleio GoodStart

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