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Live Ops is a wonderful work at home company providing virtual jobs and great flexibility to their Independent Contractors!
In fact, in terms of flexibility in scheduling, in my opinion this company is one of the the most mom-friendly companies you will find!
1. The weekly minimum amount of hours you must work is 10 hours.
Think about it.
Even just by working one hour in the morning and one hour in the evening 5 days a week, you could easily meet your contractual commitment and still have weekends off!
Even better, work is available 24 hours a day, 7 days a week to choose from and there is no maximum amount of work hours you are limited to!
So if you want to work 10 hours a week one week and the next week work 40 hours, you are good to go!
How's that for flexibility in scheduling?
(Update: the amount of hours required depends on which project you are assigned to by Live Ops.. their General project only requires a 10 hour minimum, however, their other projects may have different hourly requirements)
2.You get to choose your own hours!
You have total control over your schedule.
Not only do you get to create a work schedule that works for you and your family, you can actually pick up time to work whenever you have some extra time to do so!
It doesn't get more flexible than this!
I personally applied with LiveOps when I was going through a lull in jobs and found the application process to be very easy.
It simply consisted of applying online, then completing a voice recording (over the phone) for the company with a script that was given to me in advance to read.
Soon after doing this, I was informed via e mail that I was hired; I was given the dates for training course and was able to complete my training (which was all virtual) none of it was instructor led and start working soon after.
It was very easy but if there is one thing that I could voice my opinion on, it would be how nice it would have been to have an instructor led course for a depper understanding of some of the material and of course just to have someone "live" to ask questions too!
But the company does offer virtual chat rooms after you start working with team leads who are there to help you, as well as message boards specific to your project if you have questions that you need answered.
It is very much a hands off company, (at least with the project that I was on)... some people like that and some people don't! I tend to like that until I run into technical problems, as I did, shortly after I started and then I found that I was on my own for figuring out what to do about them.
In this way, Live Ops is a far cry from say, Working Solutions, who takes care of many tech issues that you may encounter in-house .
Live Ops pay their agents by the minute. Since they hire independent contractors, they do not pay a set hourly wage like they would if you were an employee.
But that could be a good thing!
Instead of being set at $8, $9 or $10 an hour, you have the potential to make much more depending on high the call volume is!
Live Ops pay their independent contractors .25 cents a minute for talk time.
However, at times they can post bonus hours that can go as high as .30-.35 cents a minute!
Many agents report making anywhere from $12-$20 an hour working for Live Ops!
It may be important for you to know that when you are first starting out as a new agent with the company, your call volume will not be as high as the call volume enjoyed by the more experienced agents.
That's because at Live Ops, call routing for their virtual jobs is based on performance. The better your performance,the more calls you will get routed to you and the more money you will make!
If your performance is not good, you will make less money because a lesser amount of calls will be routed to you!
So, as independent contractors, remember this is your own personal business, you are in control, the better you do, the more $$ you make!
Working for the company, you can expect to be taking orders over the phone for potential customers and placing the order via your computer.
Most of the calls coming in will be from people ordering off of infomercials or other tv or radio ads.
Customers will call in and you will have a script that comes up on your computer telling you exactly what to say to the customer so as to lead them through the ordering process.
You will be expected to "upsell" which means to offer the customer additional products related to the original purchase.
If you don't feel comfortable doing that, just remember that it is a very simple script and all you really must do is continue to follow it and it will lead you through how to present the upsells!
Other projects come up from time to time such as working for companies like Pizza Hut and AllState.
The requirements are pretty standard for a work at home position, you can expect that you will need:
An up to date computer with high speed internet
-A 2nd phone line, or a phone line dedicated exclusively to taking calls for the company with no features (such as call waiting, call forwarding or voicemail.)
All independent contractors are required to pay for the company to run a background check.
( I have cautioned that you should never have to pay to work for an "at home" company with few exceptions.This happens to be one of those exceptions!)
The reason that the company requires background checks is because their independent contractors will be dealing with sensitive information such as credit cards .
In my opinion, if you are just starting out in the work at home world, this is great company to get started with. It is not as difficult to get started with this company as it is with some of the others and once you have your foot in the door with this company, you will have the coveted "experience" you need to apply with other work at home companies.
For more information, please visit the website at :www.live ops.com
I really hope this helps in your search for virtual jobs. Good Luck!
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